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Refund & Cancellation Policy
At Medico Shield, we prioritize your satisfaction. Our Refund & Cancellation Policy outlines the terms for processing refunds and cancellations to ensure a smooth and transparent experience. Please review this policy to understand the eligibility criteria, timelines, and procedures for initiating a request. Our goal is to address your concerns efficiently while maintaining fairness and clarity.
Refund & Cancellation Policy
Medicoshield Consultancy Private Limited (“Medicoshield,” “we,” “our,” “us”) is committed to providing high-quality services to our customers, and your satisfaction is our top priority. To ensure a transparent and fair service experience, we offer the following refund and cancellation policy:
Refund Policy:
We understand that situations may arise where a refund is necessary. We will process refunds based on the terms outlined below:
Refund Eligibility:
We refund erroneous transactions based on the insurance provider’s policy. Refunds are made by cheque or direct credit.
Refund Request Timeline:
You can request a refund within 30 days from the date of service purchase.
Refund Process:
To request a refund, please contact our customer support team via email at info@medicoshield.com or can call to us at +91 911 211 6449
Cancellation
If you wish to cancel a service you have purchased from Medicoshield, please refer to the following terms:
Cancellation Window:
You can cancel your service at any time. However, if you cancel within 30 days of the initial purchase, you may be eligible for a refund.
Refunds and Cancellations Terms:
Cancel your membership for a refund as per the insurance provider’s policy. No need to return policy documents. Refund requests will not be honored for services that have already been fully rendered. For cancellations, please contact our customer support team via the provided channels.
Email at info@medicoshield.com or can call to us at +91 911 211 6449 Refund requests should include detailed information about the issue, as well as any efforts made to resolve it.
Processing and Issuing of Refund:
Medicoshield will process refund requests within 10 business days. Refunds will be issued using the same payment method that was used for the initial purchase. Please allow additional time for the refunded amount to reflect in your account, depending on your financial institution’s policies.
Policy Updates:
Please be aware that this policy may be subject to updates. Any changes will be communicated through official channels.
Thank you for choosing Medicoshield Consultancy Private Limited. We are committed to providing exceptional services, and we value your trust and satisfaction. If you have any questions or need further assistance, please do not hesitate to contact our customer support team.